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Contact Us

If you have a non-urgent enquiry please use the form or send an email. If your enquiry is urgent please always call us at the practice:

Our emergency line is available 24 Hours a day: 01638 554477

Our routine opening hours are:

Monday – Friday: 8:30am to 6:00pm

Saturday: 8:30am to 12 o’clock midday

Sunday: Closed

Friday June 25th- Closed at 4pm for Staff Training

When the surgery is closed always call our normal number ( 01638 554477 ). During the week you will be prompted to press ‘1’ in the event of an emergency and speak to our own on duty vet; if your pet requires veterinary treatment you will then be seen at Ash Tree Vets. On a Friday evening, over the weekend or on Bank Holidays we employ a specialist dedicated out of hours “Accident and Emergency” facility called Vet 24. They are less than 20 minutes from us, near Cambridge, and are geared up for every emergency eventuality night and day. Call our normal number first and you will be put through to the appropriate help.

During our normal opening hours consultations are available throughout the day by appointment only. If you have an urgent or emergency case we will see you without an appointment, however please try wherever possible to give us notice that you are on your way.

We are able to offer a wide range of pre-planned surgical and diagnostic procedures on weekdays.

If you have any queries or questions regarding our appointments or would like to book in, please do not hesitate to give us a call on 01638 554477.

In the event of an emergency veterinary situation please call the practice on 01638 554477 and follow the instructions given in our recorded message.


Ash Tree Veterinary Centre, 6 Pilgrim Court, Kennett, Newmarket, Suffolk, CB8 8FA

Located between the Animal Health Trust and the village of Kentford.


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